Do all Mobile Devices support eSIM?

eSIM technology is now considered a staple feature for most phones released, however older devices and certain devices manufactured in specific locations do not support eSIMs. Click here – eSIM setup guide on Zendesk to view the full list of devices.

Can I use Voye’s eSIM anywhere in the world?

Almost! Voye eSIM coverage reaches up to 130+ countries globally. If you’re looking for a specific location, make sure you look it up first and see if we support it!Few notes:Cruises between destinations are also supported- You can find the supported cruises here.Some locations have unstable network infrastructure, which might lead to a bad reception. For example the Sinay desert in Egypt is known for bad reception. While we will try to give you the best experience, we cannot vouch it for these areas.

How do I install my eSIM?

Installing your new eSIM is easy and simple! Just scan the QR code and you’ll be ready to go!Having issues with it? You can view our dedicated step-by-step installation guides for iOS & Android.

I’ve installed my eSIM, what’s next?

Did you know you can test your eSIM in your home country? With each eSIM you purchase you receive a free 100MB complementary plan. Simply turn on your Voye eSIM and try connecting to the internet. If it works, great! Your eSIM is working properly. If not you can check the step-by-step guides for iOS & Android.Just remember to turn off your eSIM once you are done testing it.

I’ve arrived at my destination, what do I do?

Simply turn on your Voye eSIM and you are ready to go!Something isn’t working? Check our iOS & Android guides to see everything was configured properly.Still unable to connect with your eSIM? Our support team can help you

How do I know how much data I’ve used up?

Simply log into Voye’s website and click My Account. Then choose My eSIMs. There you’ll be able to see your current eSIM, how much data you’ve used so far and how much data you have left on your plan. We’ll also send you email notifications once you’ve used 80% and 99% of your plan’s data.

Is my plan activated automatically?

Your plan will only activate once you reach your destination and activate your eSIM. As mentioned before, you can test your eSIM for free using the 100MB plan in your home country but doing so won’t activate your plan nor will it deduct from your total data usage.

Can I make phone calls or send SMSs using Voye’s eSIM?

You can! We have specific plans that include both incoming/outgoing calls and SMSs. You can view all details about these plans here – Global eSIM plans.In addition, you can use your eSIM to make voice calls using various apps such as Whatsapp & Telegram.

How much data do I need?

Data depends on your usage. If you’re texting or using Google Maps you won’t be using too much dataIf you plan on watching Netflix, TikTok and other video streaming apps, you might consume a higher amount of data.Here is a rough estimation for usage*: 1GB = 12 hours of browsing the web, 5 hours navigating with Google Maps, and listening to 200 songs.3GB = 36 hours of browsing the web, 15 hours navigating with Google Maps, listening to 600 songs and streaming video for 3 hours10GB = 120 hours of browsing the web, 50 hours navigating with Google Maps, listening to 2,000 songs and streaming video for 10 hours.This rough estimate is an example and by no means actual statistics for usage.

How can I contact Voye?

There are a few ways to contact us:Send us a WhatsApp message at +1929-566-4818,Contact us directly from our website’s chat.Send us an email to support@voyeglobal.com

Agoda eSIM Offer - Voye Global

Apple

iPhone Air
iPhone 17
iPhone 17 Pro
iPhone 17 Pro Max
iPhone 16
iPhone 16e
iPhone 16 Plus
iPhone 16 Pro
iPhone 16 Pro Max
iPhone 15
iPhone 15 Plus
iPhone 15 Pro
iPhone 15 Pro Max
iPhone 14
iPhone 14 Plus
iPhone 14 Pro
iPhone 14 Pro Max
iPhone 13
iPhone 13 Pro
iPhone 13 Pro Max
iPhone 13 Mini
iPhone 12
iPhone 12 Pro
iPhone 12 Pro Max
iPhone 12 Mini
iPhone 11
iPhone 11 Pro
iPhone 11 Pro Max
iPhone XS
iPhone XS Max
iPhone XR
iPhone SE (2022)
iPhone SE (2020)
iPad (7th generation)
iPad (8th generation)
iPad (9th generation)
iPad (10th generation)
iPad Mini (5th generation)
iPad Mini (6th generation)
iPad Air (5th generation)
iPad Air (4th generation)
iPad Air (3rd generation)
iPad Pro 11-inch (1st generation)
iPad Pro 11-inch (2nd generation)
iPad Pro 11-inch (3rd generation)
iPad Pro 11-inch (4th generation)
iPad Pro 12.9-inch (3rd generation)
iPad Pro 12.9-inch (4th generation)
iPad Pro 12.9-inch (5th generation)
iPad Pro 12.9-inch (6th generation)

*

Note that iPhone devices from Mainland China aren’t eSIM compatible. Also iPhone devices from Hong Kong and Macao aren’t compatible (except for iPhone 13 Mini, iPhone 12 Mini, iPhone SE 2020 and iPhone XS)

Samsung

Galaxy S25
Galaxy S25+
Galaxy S25 Ultra
Galaxy S25 FE
Galaxy S24
Galaxy S24+
Galaxy S24 Ultra
Galaxy S24 FE
Galaxy A56
Galaxy A55 5G
Galaxy A54 5G
Galaxy S23
Galaxy S23+
Galaxy S23 FE
Galaxy S23 Ultra
Galaxy S22 5G*
Galaxy S22+ 5G*
Galaxy S22 Ultra 5G*
Galaxy S21 5G*
Galaxy S21+ 5G*
Galaxy S21 Ultra 5G*
Galaxy S20*
Galaxy S20+*
Galaxy S20 5G*
Galaxy S20+ 5G*
Galaxy S20 Ultra*
Galaxy S20 Ultra 5G*
Galaxy Z Flip
Galaxy Z Flip 3 5G
Galaxy Z Flip 4
Galaxy Z Flip 5
Galaxy Z Flip 6
Galaxy Z Fold
Galaxy Z Fold 2
Galaxy Z Fold 3
Galaxy Z Fold 4
Galaxy Z Fold 5
Galaxy Z Fold 6
Galaxy Note 20
Galaxy Note 20 5G
Galaxy Note 20 Ultra*
Galaxy Note 20 Ultra 5G*
Galaxy Z TriFold
Galaxy Z Fold 7
Galaxy Z flip 7
A36
Galaxy A35 5G
Galaxy A23 5G
Galaxy XCover 7 Pro
Galaxy A17
Galaxy S25 Edge
Galaxy S25 Slim

*

Note that Samsung devices from Mainland China, Hong Kong, and Taiwan aren’t eSIM compatible. Additionally, Galaxy S20, S21*, and Note 20 Ultra devices from the USA. Galaxy FE models are also not eSIM compatible except for S23FE, S24 FE and S25 FE

Google Pixel