How to Manually Install Your Voye eSIM: A Step-by-Step Guide for Every Device

If you’re reading this, something probably isn’t going to plan. Maybe the QR code Voye emailed you won’t scan, maybe you’re setting up a new phone the night before a flight, or maybe your device just doesn’t have a working camera to read a code in the first place. Whatever brought you here, you’re in the right place. You don’t need the QR code to activate your eSIM. Every major phone lets you manually install an eSIM using an activation code, and it usually takes less than five minutes.

This guide covers exactly how to manually install eSIM profiles on iPhone, Samsung, Pixel, and other Android devices, plus what to do when the process stalls halfway through. Jump straight to your device:

• iPhone
• Samsung Galaxy
• Google Pixel
• Other Android Phones
• Troubleshooting

Why Manual Installation Instead of a QR Code?

QR scanning is the default because it’s fast, but it fails more often than people expect. Common reasons travelers end up doing a manual install:

• The QR code image is blurry, cropped, or was screenshotted from an email and lost resolution
• You’re transferring your eSIM to a replacement or upgraded phone and the original code was already used
• Your device’s screen is cracked or the camera won’t focus on a code shown on another screen
• You’re installing from a laptop or tablet without a camera
• Airport or hotel WiFi is spotty and the scan keeps timing out mid-download

Manual installation solves all of these because you’re typing in three pieces of information (an SM-DP+ address and an activation code, sometimes combined into one string) instead of relying on your camera. Voye sends this manual entry code alongside every QR code in your confirmation email, so it’s already sitting in your inbox even if you didn’t notice it.

iPhone Manual eSIM Installation

iPhones (XS and newer, running iOS 12.1 or later) support manual eSIM entry natively.

1. Go to Settings > Cellular (or Mobile Service)
2. Tap Add eSIM
3. Choose Use QR Code, then tap Enter Details Manually at the bottom of the screen
4. Enter the SM-DP+ Address and Activation Code exactly as shown in your Voye confirmation email
5. Tap Next, wait for the profile to download, then label the plan (for example, “Voye Travel”) and choose it as your data line
6. Turn on Data Roaming for that eSIM under its settings so it can pull data abroad

If you’re switching from an old iPhone to a new one, remember most eSIM profiles are tied to a single device. You’ll usually need Voye to reissue a fresh activation code for the new phone rather than transferring the old one, so keep your confirmation email handy when you contact support.

Samsung Galaxy Manual eSIM Installation

Most Galaxy models from the S20 series onward, along with recent Z Fold and Z Flip phones, support eSIM.

1. Open Settings > Connections > SIM Manager
2. Tap Add eSIM
3. Select Enter it manually instead of scanning
4. Input the activation code from your Voye email
5. Confirm and let the profile install, then rename it so it’s easy to tell apart from your home SIM
6. Under SIM Manager, set the new eSIM as your Mobile Data line and enable Data roaming

Samsung’s menu wording shifts slightly between One UI versions, so if you don’t see “Add eSIM” right away, check under Connections > Mobile Network instead. The manual entry option is always there, just occasionally in a different submenu.

Google Pixel Manual eSIM Installation

Pixel phones from the Pixel 3 onward handle manual eSIM setup cleanly, and it’s arguably the fastest of any device.

1. Go to Settings > Network & Internet > SIMs
2. Tap Add SIM (some versions show Add eSIM)
3. Tap Enter Code Instead
4. Paste or type the activation code and SM-DP+ address from Voye’s confirmation email
5. Tap Next and allow a minute or two for the profile to download and validate
6. Set the new profile as your active data SIM and toggle on roaming

Pixel devices occasionally ask you to restart after installation before the new eSIM shows up in your network list. If your data line still shows only your home carrier after the install finishes, a quick restart almost always fixes it.

Other Android Phones Manual eSIM Installation

eSIM support on Android varies by manufacturer, but the general path is consistent across most modern devices (OnePlus, Motorola, Xiaomi, Oppo, and others running Android 9 or later with eSIM hardware).

1. Open Settings and search for “eSIM” or go to Network & Internet > SIMs / Mobile Network
2. Look for Add mobile plan, Add eSIM, or similar wording
3. Choose the manual or “enter code” option rather than scanning
4. Enter the SM-DP+ address and activation code from your Voye email
5. Confirm, wait for installation, then set the eSIM as your data line and enable roaming

If your phone’s settings menu has no eSIM option at all, the device likely doesn’t support it, and it’s worth confirming compatibility before purchasing a plan for a future trip. Reading about eSIM vs physical SIM comparison is a useful next step if you’re still deciding which format suits your travel setup.

Why Your eSIM Won’t Install?

If you’ve followed the steps above and it’s still not working, run through these before contacting support:

• Weak or no WiFi: eSIM profiles download over an internet connection, not cellular data. Move somewhere with a stable WiFi signal and try again.
• Typo in the activation code: manual codes are long and case-sensitive. Copy and paste directly from the email instead of retyping.
• Airplane mode is on: turn it off before starting the install, and turn it back on only if your carrier’s instructions specifically say to.
• Code already used: each activation code is single-use. If you tried scanning the QR code first and it partially installed, the manual code tied to it may already be spent, so reach out to Voye for a fresh one.
• Device not eSIM-compatible or carrier-locked: some phones sold through certain carriers have eSIM disabled at the software level even on supported hardware.

If none of that resolves it, it’s rarely worth guessing further. Voye Global support can check your specific activation code and device model against known issues far faster than trial and error.

A Quick Word on Compatibility Before You Buy

If you’re reading this before purchasing rather than after, the single best five minutes you can spend is confirming your exact phone model supports eSIM and isn’t carrier-locked against it. This matters most for phones bought secondhand or through a specific network operator. Once you’ve confirmed compatibility, installing an eSIM on multiple devices becomes a repeatable five-minute task for every trip afterward, whether you’re scanning a QR code or entering the details by hand.

Final Thoughts

Manual installation exists precisely for moments like a failed scan, a new phone, or no working camera, and it works identically well across iPhone, Samsung, Pixel, and other Android devices once you know where the “enter manually” option is hiding. Keep your Voye confirmation email saved somewhere you can find it offline, since that’s where both your QR code and your manual activation details live. For a broader look at how the whole setup process feels day to day on a real trip, Voye’s eSIM experience walks through it start to finish, and our guide on staying connected everywhere with Voye eSIM covers what to expect once you land.