Do all Mobile Devices support eSIM?

eSIM technology is now considered a staple feature for most phones released, however older devices and certain devices manufactured in specific locations do not support eSIMs. Click here – eSIM setup guide on Zendesk to view the full list of devices.

Can I use Voye’s eSIM anywhere in the world?

Almost! Voye eSIM coverage reaches up to 130+ countries globally. If you’re looking for a specific location, make sure you look it up first and see if we support it!Few notes:Cruises between destinations are not supported. Some locations have unstable network infrastructure, which might lead to a bad reception. For example the Sinay desert in Egypt is known for bad reception. While we will try to give you the best experience, we cannot vouch it for these areas.

How do I install my eSIM?

Installing your new eSIM is easy and simple! Just scan the QR code and you’ll be ready to go!Having issues with it? You can view our dedicated step-by-step installation guides for iOS & Android.

I’ve installed my eSIM, what’s next?

Did you know you can test your eSIM in your home country? With each eSIM you purchase you receive a free 100MB complementary plan. Simply turn on your Voye eSIM and try connecting to the internet. If it works, great! Your eSIM is working properly. If not you can check the step-by-step guides for iOS & Android.Just remember to turn off your eSIM once you are done testing it.

I’ve arrived at my destination, what do I do?

Simply turn on your Voye eSIM and you are ready to go!Something isn’t working? Check our iOS & Android guides to see everything was configured properly.Still unable to connect with your eSIM? Our support team can help you

How do I know how much data I’ve used up?

Simply log into Voye’s website and click My Account. Then choose My eSIMs. There you’ll be able to see your current eSIM, how much data you’ve used so far and how much data you have left on your plan. We’ll also send you email notifications once you’ve used 80% and 99% of your plan’s data.

Is my plan activated automatically?

Your plan will only activate once you reach your destination and activate your eSIM. As mentioned before, you can test your eSIM for free using the 100MB plan in your home country but doing so won’t activate your plan nor will it deduct from your total data usage.

Can I make phone calls or send SMSs using Voye’s eSIM?

You can! We have specific plans that include both incoming/outgoing calls and SMSs. You can view all details about these plans here – Global eSIM plans.In addition, you can use your eSIM to make voice calls using various apps such as Whatsapp & Telegram.

How much data do I need?

Data depends on your usage. If you’re texting or using Google Maps you won’t be using too much dataIf you plan on watching Netflix, TikTok and other video streaming apps, you might consume a higher amount of data.Here is a rough estimation for usage*: 1GB = 12 hours of browsing the web, 5 hours navigating with Google Maps, and listening to 200 songs.3GB = 36 hours of browsing the web, 15 hours navigating with Google Maps, listening to 600 songs and streaming video for 3 hours10GB = 120 hours of browsing the web, 50 hours navigating with Google Maps, listening to 2,000 songs and streaming video for 10 hours.This rough estimate is an example and by no means actual statistics for usage.

How can I contact Voye?

There are a few ways to contact us:Send us a WhatsApp message at +1929-566-4818,Contact us directly from our website’s chat.Send us an email to support@voyeglobal.com

Blogs Events

Events

A Film Lover’s Guide to the Berlin International Film Festival

January 28, 2025

The Berlin International Film Festival, commonly known as the Berlinale, is one of the world’s most prestigious film festivals, attracting cinephiles, filmmakers, and industry professionals from across the globe. With its rich history, diverse programming, and unique atmosphere, Berlinale is a dream destination for film lovers. In 2025, the Berlinale will take place from February […]

Experience the Magic of the Venice Carnival: Best Tips for First-Timers

January 28, 2025

The Venice Carnival is one of the most enchanting events in the world, attracting travelers from all corners of the globe. Picture the grandeur of 18th-century costumes, the shimmer of elaborately designed masks, gondolas drifting on the iconic canals, and the infectious energy of the celebrations. If it’s your first time attending, there’s plenty to […]

The Indonesia International Motor Show (IIMS) 2025: Your Ultimate Guide

January 28, 2025

The Indonesia International Motor Show (IIMS) 2025 is shaping up to be an unmissable event for automotive enthusiasts, industry professionals, and families looking for an exciting day out. This highly anticipated exhibition will take place from February 13 to 23, 2025, at the Jakarta International Expo (JIExpo) Kemayoran in Jakarta. Organised by PT Dyandra Promosindo, […]

Business Events Globally in 2025: A Comprehensive Guide

January 28, 2025

In the fast-paced world of business, events and conferences serve as pivotal opportunities for networking, innovation sharing, and market expansion. In 2025, the global calendar is packed with influential business events across industries, from technology and finance to healthcare and sustainability. Whether you’re an entrepreneur, a corporate leader, or a professional looking to stay ahead, […]

ICC Women’s T20 World Cup 2024: A Sporting Event You Can’t Miss in the UAE

October 2, 2024

The countdown has begun for one of the most exciting sporting events of the year – the ICC Women’s T20 World Cup 2024. This ninth edition of the tournament, originally planned for Bangladesh, has been relocated to the United Arab Emirates (UAE) and will run from October 3 to October 20, 2024. Cricket fans from […]