Do all Mobile Devices support eSIM?

eSIM technology is now considered a staple feature for most phones released, however older devices and certain devices manufactured in specific locations do not support eSIMs. Click here to view the full list of devices.

Can I use Voye’s eSIM anywhere in the world?

Almost! Voye eSIM coverage reaches up to 130+ countries globally. If you’re looking for a specific location, make sure you look it up first and see if we support it!Few notes:Cruises between destinations are not supported. Some locations have unstable network infrastructure, which might lead to a bad reception. For example the Sinay desert in Egypt is known for bad reception. While we will try to give you the best experience, we cannot vouch it for these areas.

How do I install my eSIM?

Installing your new eSIM is easy and simple! Just scan the QR code and you’ll be ready to go!Having issues with it? You can view our dedicated step-by-step installation guides for iOS & Android.

I’ve installed my eSIM, what’s next?

Did you know you can test your eSIM in your home country? With each eSIM you purchase you receive a free 100MB complementary plan. Simply turn on your Voye eSIM and try connecting to the internet. If it works, great! Your eSIM is working properly. If not you can check the step-by-step guides for iOS & Android.Just remember to turn off your eSIM once you are done testing it.

I’ve arrived at my destination, what do I do?

Simply turn on your Voye eSIM and you are ready to go!Something isn’t working? Check our iOS & Android guides to see everything was configured properly.Still unable to connect with your eSIM? Our support team can help you

How do I know how much data I’ve used up?

Simply log into Voye’s website and click My Account. Then choose My eSIMs. There you’ll be able to see your current eSIM, how much data you’ve used so far and how much data you have left on your plan. We’ll also send you email notifications once you’ve used 80% and 99% of your plan’s data.

Is my plan activated automatically?

Your plan will only activate once you reach your destination and activate your eSIM. As mentioned before, you can test your eSIM for free using the 100MB plan in your home country but doing so won’t activate your plan nor will it deduct from your total data usage.

Can I make phone calls or send SMSs using Voye’s eSIM?

You can! We have specific plans that include both incoming/outgoing calls and SMSs. You can view all details about these plans here.In addition, you can use your eSIM to make voice calls using various apps such as Whatsapp & Telegram.

How much data do I need?

Data depends on your usage. If you’re texting or using Google Maps you won’t be using too much dataIf you plan on watching Netflix, TikTok and other video streaming apps, you might consume a higher amount of data.Here is a rough estimation for usage*: 1GB = 12 hours of browsing the web, 5 hours navigating with Google Maps, and listening to 200 songs.3GB = 36 hours of browsing the web, 15 hours navigating with Google Maps, listening to 600 songs and streaming video for 3 hours10GB = 120 hours of browsing the web, 50 hours navigating with Google Maps, listening to 2,000 songs and streaming video for 10 hours.This rough estimate is an example and by no means actual statistics for usage.

How can I contact Voye?

There are a few ways to contact us:Send us a WhatsApp message at +1929-566-4818,Contact us directly from our website’s chat.Send us an email to support@voyeglobal.com

Voye Global Blogs

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How travel eSIM is superior to traditional physical SIM?

April 27, 2024

The world is rapidly evolving, and the way we communicate and access data is changing. Traditional physical SIM cards have been the standard for decades, but a new technology called…

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Your Device Is Supported!

Text congratulating you about your device support! And telling you that you can still check the list of supported devices if you want to see for your friends / family.

Supported Devices:

Apple
- iPhone 16
- iPhone 16 Plus
- iPhone 16 Pro
- iPhone 16 Pro Max
- iPhone 15
- iPhone 15 Plus
- iPhone 15 Pro
- iPhone 15 Pro Max
- iPhone 14
- iPhone 14 Plus
- iPhone 14 Pro
- iPhone 14 Pro Max
- iPhone 13
- iPhone 13 Pro
- iPhone 13 Pro Max
- iPhone 13 Mini
- iPhone 12
- iPhone 12 Pro
- iPhone 12 Pro Max
- iPhone 12 Mini
- iPhone 11
- iPhone 11 Pro
- iPhone 11 Pro Max
- iPhone XS
- iPhone XS Max
- iPhone XR
- iPhone SE (2022)
- iPhone SE (2020)
- iPad (7th generation)
- iPad (8th generation)
- iPad (9th generation)
- iPad (10th generation)
- iPad Mini (5th generation)
- iPad Mini (6th generation)
- iPad Air (5th generation)
- iPad Air (4th generation)
- iPad Air (3rd generation)
- iPad Pro 11-inch (1st generation)
- iPad Pro 11-inch (2nd generation)
- iPad Pro 11-inch (3rd generation)
- iPad Pro 11-inch (4th generation)
- iPad Pro 12.9-inch (3rd generation)
- iPad Pro 12.9-inch (4th generation)
- iPad Pro 12.9-inch (5th generation)
- iPad Pro 12.9-inch (6th generation)
*
Note that iPhone devices from Mainland China aren’t eSIM compatible. Also iPhone devices from Hong Kong and Macao aren’t compatible (except for iPhone 13 Mini, iPhone 12 Mini, iPhone SE 2020 and iPhone XS)
Samsung
- Galaxy S25
- Galaxy S25+
- Galaxy S25 Ultra
- Galaxy S24
- Galaxy S24+
- Galaxy S24 Ultra
- Galaxy S24 FE*
- Galaxy A55 5G*
- Galaxy A54 5G
- Galaxy S23
- Galaxy S23+
- Galaxy S23 FE
- Galaxy S23 Ultra
- Galaxy S22 5G*
- Galaxy S22+ 5G*
- Galaxy S22 Ultra 5G*
- Galaxy S21 5G*
- Galaxy S21+ 5G*
- Galaxy S21 Ultra 5G*
- Galaxy S20*
- Galaxy S20+*
- Galaxy S20 5G*
- Galaxy S20+ 5G*
- Galaxy S20 Ultra*
- Galaxy S20 Ultra 5G*
- Galaxy Z Flip
- Galaxy Z Flip 3 5G
- Galaxy Z Flip 4
- Galaxy Z Flip 5
- Galaxy Z Flip 6
- Galaxy Z Fold
- Galaxy Z Fold 2
- Galaxy Z Fold 3
- Galaxy Z Fold 4
- Galaxy Z Fold 5
- Galaxy Z Fold 6
- Galaxy Note 20
- Galaxy Note 20 5G
- Galaxy Note 20 Ultra*
- Galaxy Note 20 Ultra 5G*
*
Note that Samsung devices from Mainland China, Hong Kong, and Taiwan aren’t eSIM compatible. Additionally, Galaxy S20, S21*, and Note 20 Ultra devices from the USA. Galaxy FE models are also not eSIM compatible except for S23FE.
Google Pixel
- Pixel 9
- Pixel 9 Pro
- Pixel 9 Pro XL
- Pixel 9 Pro Fold
- Pixel 8a
- Pixel 8
- Pixel 8 Pro
- Pixel 7
- Pixel 7a
- Pixel Fold
- Pixel 7 Pro
- Pixel 6
- Pixel 6a
- Pixel 6 Pro
- Pixel 5
- Pixel 5a
- Pixel 4
- Pixel 4a
- Pixel 4 XL
- Pixel 3
- Pixel 3 XL
- Pixel 3a
- Pixel 3a XL
XIAOMI
- 15
- 14T
- 14T Pro
- 14 Pro
- 13
- 13 Pro
- 13 Lite
- 13T
- 13T Pro
- 12T Pro
- Redmi Note 14 Pro
- Redmi Note 14 Pro+
- Redmi Note 11 Pro 5G
*
Xiaomi Redmi Note 11 Pro 5G eSIM is available in Japan only.
Huawei
- P40
- P40 Pro
- Mate 40 Pro
ONEPLUS
- OnePlus 13
- OnePlus 12
- OnePlus 11
OPPO
- Reno6 Pro 5G
- A55s 5G
- Find N2 Flip
- Find X3 Pro
- Find X5
- Find X5 Pro
- Reno A
MOTOROLA
- Moto G85
- Moto G55
- Moto G54
- Edge 50 Fusion
- Edge 50 Pro
- Edge 50 Neo
- Edge 50 Ultra
- Edge 40 Neo
- Edge 40 Pro
- Edge+
- Razr 40 Ultra
- Razr 2024
- Razr+ 2024
- Razr 2022
- Razr 2019
- Razr 5G
- G53 5G
NOKIA
- G60
- XR21
- X30
HONOR
- Honor Magic6 Pro
- Honor Magic6 Pro RSR
- Honor Magic Vs
- Honor Magic Vs3
- Honor Magic V2
- Honor Magic V3
- Magic5 Pro
- Magic4 Pro
- Honor 90
- Honor 200, 200 Pro
*
Please confirm with your carrier that your device supports eSIMs as it’s available only in some regions.
FAIRPHONE
- Fairphone 5
- Fairphone 4