Do all Mobile Devices support eSIM?

eSIM technology is now considered a staple feature for most phones released, however older devices and certain devices manufactured in specific locations do not support eSIMs. Click here to view the full list of devices.

Can I use Voye’s eSIM anywhere in the world?

Almost! Voye eSIM coverage reaches up to 130+ countries globally. If you’re looking for a specific location, make sure you look it up first and see if we support it!Few notes:Cruises between destinations are not supported. Some locations have unstable network infrastructure, which might lead to a bad reception. For example the Sinay desert in Egypt is known for bad reception. While we will try to give you the best experience, we cannot vouch it for these areas.

How do I install my eSIM?

Installing your new eSIM is easy and simple! Just scan the QR code and you’ll be ready to go!Having issues with it? You can view our dedicated step-by-step installation guides for iOS & Android.

I’ve installed my eSIM, what’s next?

Did you know you can test your eSIM in your home country? With each eSIM you purchase you receive a free 100MB complementary plan. Simply turn on your Voye eSIM and try connecting to the internet. If it works, great! Your eSIM is working properly. If not you can check the step-by-step guides for iOS & Android.Just remember to turn off your eSIM once you are done testing it.

I’ve arrived at my destination, what do I do?

Simply turn on your Voye eSIM and you are ready to go!Something isn’t working? Check our iOS & Android guides to see everything was configured properly.Still unable to connect with your eSIM? Our support team can help you

How do I know how much data I’ve used up?

Simply log into Voye’s website and click My Account. Then choose My eSIMs. There you’ll be able to see your current eSIM, how much data you’ve used so far and how much data you have left on your plan. We’ll also send you email notifications once you’ve used 80% and 99% of your plan’s data.

Is my plan activated automatically?

Your plan will only activate once you reach your destination and activate your eSIM. As mentioned before, you can test your eSIM for free using the 100MB plan in your home country but doing so won’t activate your plan nor will it deduct from your total data usage.

Can I make phone calls or send SMSs using Voye’s eSIM?

You can! We have specific plans that include both incoming/outgoing calls and SMSs. You can view all details about these plans here.In addition, you can use your eSIM to make voice calls using various apps such as Whatsapp & Telegram.

How much data do I need?

Data depends on your usage. If you’re texting or using Google Maps you won’t be using too much dataIf you plan on watching Netflix, TikTok and other video streaming apps, you might consume a higher amount of data.Here is a rough estimation for usage*: 1GB = 12 hours of browsing the web, 5 hours navigating with Google Maps, and listening to 200 songs.3GB = 36 hours of browsing the web, 15 hours navigating with Google Maps, listening to 600 songs and streaming video for 3 hours10GB = 120 hours of browsing the web, 50 hours navigating with Google Maps, listening to 2,000 songs and streaming video for 10 hours.This rough estimate is an example and by no means actual statistics for usage.

How can I contact Voye?

There are a few ways to contact us:Send us a WhatsApp message at +1929-566-4818,Contact us directly from our website’s chat.Send us an email to support@voyeglobal.com

What to Do in an Emergency While Traveling Abroad: A Complete Guide to Staying Safe and Prepared

Traveling abroad is an exciting experience filled with new sights, cultures, and adventures. However, even the most carefully planned trips can be interrupted by unexpected emergencies. Whether it’s a lost passport, sudden illness, natural disaster, or political unrest, being prepared can make all the difference.

In this comprehensive guide, you’ll learn exactly what to do in an emergency while traveling abroad. We’ll also show you how using an eSIM for travel ensures you stay connected when it matters most.

Types of Emergencies Travelers May Face

a. Medical Emergencies

From food poisoning to serious injuries, medical issues are among the most common emergencies abroad. Knowing the local healthcare system and having insurance is vital.

b. Lost or Stolen Passport

Losing your passport can feel catastrophic. However, embassies and consulates can issue emergency travel documents quickly—if you act fast.

c. Natural Disasters

Earthquakes, floods, wildfires, and hurricanes can disrupt transportation, accommodation, and safety. Always check seasonal weather risks before traveling.

d. Political Unrest or Civil Disturbance

Protests or coups can escalate quickly. Knowing your country’s embassy location and having emergency alerts activated helps you avoid danger zones.

e. Theft or Robbery

Petty theft is common in tourist-heavy areas. Always back up your documents digitally and carry limited cash.

f. Transportation Strikes or Cancellations

From airline worker strikes to public transport shutdowns, this can leave you stranded. Emergency planning keeps your trip on track.

Immediate Actions to Take in Any Emergency

a. Stay Calm and Assess the Situation

Panic leads to poor decision-making. Take a deep breath, evaluate your surroundings, and ensure you’re safe before taking further steps.

b. Contact Emergency Services

Every country has its own emergency numbers:

Europe (EU): 112
USA/Canada: 911
UK: 999
Australia: 000

Save local emergency numbers on your phone before arrival.

c. Inform Your Embassy or Consulate

Embassies provide assistance in almost all emergencies, including evacuations, lost passports, and legal trouble. Register your travel with your embassy if possible.

d. Use eSIM for Instant Connectivity

If local SIMs fail or stores are closed, an eSIM for international travel lets you switch carriers instantly and stay connected, no matter where you are.

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How to Handle Specific Emergencies

a. If You Lose Your Passport

Report the loss to the local police.
Visit your nearest embassy or consulate.
Provide proof of identity and citizenship (backup digital copies help).
Request an emergency travel document or replacement passport.

Tip: Always keep passport copies in cloud storage or email.

b. In Case of a Medical Emergency

Use your travel insurance contact to find recommended hospitals.
Head to the nearest hospital or call emergency medical services.
Keep medical history and allergies translated in local language if needed.

Pro Tip: Travel with a basic first-aid kit and prescribed medications.

c. If You’re in a Natural Disaster

Follow local emergency alerts (enabled with data from your travel eSIM).
Seek shelter and avoid dangerous areas.
Contact your embassy for evacuation or safe locations.
Monitor local news and advisories via credible sources.

d. If You’re a Victim of Theft or Robbery

File a police report immediately.
Block your bank cards and notify your financial institutions.
Contact your travel insurer for claims.
Replace stolen travel documents through your embassy.

e. Detained or Arrested Abroad

Remain respectful and cooperative.
Request to contact your embassy.
Avoid signing anything without an interpreter or legal support.

Travel Insurance: Your Emergency Lifeline

Investing in comprehensive travel insurance gives you access to:

24/7 emergency assistance
Medical evacuation and repatriation
Trip interruption or cancellation coverage
Lost baggage protection

Tip: Choose providers that offer coverage for both health and non-health emergencies.

Emergency Contacts You Should Always Have

Before departure, compile and save:

Local emergency services numbers
Nearest embassy or consulate
Travel insurance helpline
Airline and hotel contact info
A local contact (e.g., your Airbnb host)

Tech Tips for Staying Connected in a Crisis

a. Use eSIM for Emergency Communication

Whether you’re in Japan, Turkey, or Brazil, eSIMs for travel let you activate data instantly without a physical SIM. You can:

Contact embassies
Use Google Maps to find help
Stay connected via WhatsApp or email
Access digital insurance documents

b. Offline Maps and Translation Apps

Download offline maps (Google Maps offline) and language apps like Google Translate for navigating areas without internet.

Emergency Preparedness Before You Travel

a. Register with Your Embassy

Many countries offer programs like STEP (USA) or ROCA (India) for travelers to register their trips for safety alerts.

b. Make Digital and Physical Copies of Documents

Scan and save:

Passport
Visa
Travel insurance
Itinerary
Vaccination records

c. Set Up Your eSIM in Advance

Install your Voye Global eSIM or preferred eSIM provider before departure so you’re ready the moment you land.

d. Carry a Power Bank and Backup Charger

When your phone is your lifeline, don’t let it die mid-crisis.

FAQs on Emergency Travel Situations

Q: What should I do if I lose all my money or wallet abroad?

Visit your embassy and request assistance. Use services like Western Union or ask family to send funds. Always keep a backup credit card separately.

Q: Can I travel without travel insurance?

Technically yes, but it’s highly discouraged. Emergencies abroad can cost thousands without coverage.

Q: What’s the first thing I should do in a medical emergency?

Call local emergency services and your insurance provider immediately.

Q: How can I access emergency news updates abroad?

Enable news alerts via apps like BBC, Google Alerts, or use Twitter/X hashtags related to the region.

Conclusion: Travel Smart, Stay Safe

Emergencies abroad can feel overwhelming, but with the right preparation, tools, and mindset, you can handle any challenge. From registering with embassies and getting travel insurance to staying connected via eSIM technology, smart travelers prioritize safety as much as sightseeing.

Stay calm, stay informed, and most importantly—stay connected. With solutions like Voye Global eSIM, you’re always just a few taps away from the help you need.

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Here's What Our Customers Have To Say

Maria H.

"On my recent trip across Asia, Voye Global’s eSIM was an absolute lifesaver. From bustling Tokyo to serene Bali, I had seamless internet connectivity throughout my journey. Setting up the eSIM was straightforward, and I was online in minutes. The network speed was excellent, allowing me to navigate unfamiliar cities, book accommodations, and keep in touch with loved ones effortlessly. Voye Global made my travel experience stress-free and enjoyable. I highly recommend their eSIM service for anyone exploring multiple destinations in Asia."

Liam S.

"Traveling has never been easier since I discovered Voye Global. Their eSIM service is a true game-changer. On my recent trip, I used their service in several countries.The setup was quick and hassle-free, and the connectivity was consistently excellent. I could effortlessly stay connected, navigate new cities, and share my experiences with friends and family. Voye Global’s eSIM made my travels seamless and worry-free, providing reliable internet without the need for multiple local SIM cards. I highly recommend Voye Global to anyone looking for a dependable and convenient travel solution."

Sophie L.

"My recent backpacking trip across Europe was unforgettable, thanks in large part to Voye Global's Europe eSIM. I visited multiple countries, including France, Italy, and the Netherlands, and having one eSIM for the entire journey was incredibly convenient. The connectivity was superb, no matter where I went. I could stay in touch with loved ones, access maps, and make reservations without any interruptions. Voye Global's Europe eSIM is the perfect solution for anyone planning a multi-country European adventure. It made my trip smooth and worry-free."